Vertu Volvo Exeter

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4.8/5 rating

Outstanding

- Based on 21 verified purchases in the last 3 months

Vertu Volvo Exeter Verified Purchases

96
Overall
Satisfaction
96
Would
Recommend
100
Total
Purchases

Total Active Purchases:

100

(Verified: 100)

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My experience at Vertu Volvo Exeter

I'd endorse Vertu Volvo Exeter because they provided a fine car and a good deal.

Mr Tony Parr
16/10/24
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Reviewed on JudgeService

Vertu Volvo Exeter's Reply

Good afternoon Tony. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Dean Patterson
16/10/24
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My experience at Vertu Volvo Exeter

Vertu Volvo Exeter were great because James was helpful from the outset and the sale was all completed quickly and easily.

Mrs B
14/10/24
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Reviewed on JudgeService

Vertu Volvo Exeter's Reply

Good afternoon Laura. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Dean Patterson
14/10/24
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My experience at Vertu Volvo Exeter

I would not recommend Vertu Volvo Exeter because the car we recently bought was not handed over in the best possible condition. We were desperate for a car and know Volvo is a good brand and hence went with it.

By the time we bought the car - the person dealing with it was moving and was passed to another person who then went on holiday and between all thiswhen we got the car

1. It was not well checked and still had scratches and dirts. We requested and they fixed here and there but not a thorough work and we left it. After we came home we realized it was roughly used and had a lot of hedge scratches. Exeter is far for us and I am heavily dependent on car so didn't go back complaining

2. Inside the car was not cleaned

3. Although, its a car with 5000 miles, I know as a customer the car has to be fully checked and given as good as new.

4. I feel sad we paid so much but feels like we didn't get the value of service or experience of buying a new car

5. The car is quite noisy and the brakes makes a lot of creaking sound

6. I am not sure about the shock absorbers fully - feel like the car was roughly used even at 5000 miles

Mrs Manjusha Kandathil
07/10/24
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Reviewed on JudgeService

Vertu Volvo Exeter's Reply

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Many thanks Dawn

Dawn Robinson
07/10/24
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My experience at Vertu Volvo Exeter

Vertu Volvo Exeter were great because professional franchise approach to buying a used car. Safe in the knowledge that your purchase had the support of a well known brand

Mr Anthony Spicer
26/09/24
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Reviewed on JudgeService

Vertu Volvo Exeter's Reply

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Liza Nicholson
26/09/24
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My experience at Vertu Volvo Exeter

Vertu Volvo Exeter were helpful because I found it a very enjoyable experience right from the moment I walked in the door. The staff were extremely polite and knowledgeable about the models for sale.

Mr Michael Gillam
25/09/24
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Reviewed on JudgeService

Vertu Volvo Exeter's Reply

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Liza Nicholson
25/09/24
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My experience at Vertu Volvo Exeter

Vertu Volvo Exeter were fantastic because the customer service was good and clear and communication was excellent plus a good selection of stock

Mr T
18/09/24
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Reviewed on JudgeService

Vertu Volvo Exeter's Reply

Good morning Philip. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Dean Patterson
18/09/24

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Contact

01392 536550

Location

Volvo Dealer, Car Dealer, Used Car Dealer, Auto Parts Store, and Auto Repair Shop in Exeter, UK

Waterbridge Court, Matford Park Road,

Exeter,

EX2 8ED, UK

Hours

Closed


Friday

8:30am - 6:00pm

Saturday

8:30am - 5:00pm

Sunday

Closed

Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm

Wednesday

8:30am - 6:00pm

Thursday

8:30am - 6:00pm